Biwa Tulum Hotel, Tulum ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Av. Satelite Norte Y Calle Bubullek, Tulum, Mexico, 77780

Biwa Tulum emerges from the remnants of an abandoned property, revitalized into a vibrant hotel nestled in the heart of downtown Tulum. Inspired by the nacreous pearl of Biwa, the hotel radiates charm and tranquility. With 14 thoughtfully designed rooms, it reflects local artistry and modern comfort. Biwa Tulum serves as a serene base for guests wishing to explore Tulum's rich cultural and natural beauty.

Location

Situatively located in downtown Tulum, Biwa Tulum is conveniently accessible to beaches and local attractions. The hotel provides a beach shuttle service, simplifying travel to Tulum’s coastline. Cozumel International Airport is approximately 40.5 miles away, while Playa del Carmen Airport is a similarly short distance, ensuring smooth arrival and departure for guests.

Rooms

Each of the 14 rooms features premier beds with cozy pillows and linens, providing a restful environment for guests. Rooms are equipped with air conditioning, flat-screen TVs, and private bathrooms with well-pressurized hot and cold water. Many accommodations also offer kitchen amenities such as microwaves and fridges. Expansive windows provide stunning views of the surrounding mountains and Tulum’s vibrant cityscape.

Eat & Drink

Biwa Tulum hosts Don Tomas, an inviting restaurant ideal for sharing meals and conversation with friends or solitary guests. The Hierbabuena Rooftop Bar presents an array of dishes inspired by Mexican, Cuban, and Spanish cuisines, allowing for flavorful dining experiences. Guests can relish meals made from fresh local ingredients, catering to various palates and preferences.

Leisure & Business

An outdoor swimming pool and terrace provide relaxing leisure options for guests unwinding after exploring the area. The hotel features a business center with high-speed internet, catering to professionals needing efficient working conditions. Bicycle rentals are available, offering guests a chance to discover the scenic surroundings of Tulum at their own pace.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

Twin Room

Max:

2 persons

32 m²

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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Junior Suite

Max:

4 persons

80 m²

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Tulum3000 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 38.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“Our suite was exceptionally spacious and beautifully air-conditioned, providing a perfect escape from the heat.” view full review

Relaxing Rooftop

“We loved the rooftop area where we could unwind with our own drinks and catch breathtaking sunsets.” view full review

Perfect Kitchen

“The big kitchen in our apartment was a dream, allowing us to enjoy home-cooked meals during our stay.” view full review

Immaculate Cleanliness

“The bathroom was spotlessly clean, making the experience even more enjoyable and relaxing.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Pool tables

Guest Parking

Dryer
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Welcome drink

Dining

Restaurant

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Shallow end

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Satelite Norte Y Calle Bubullek, Tulum, Mexico, 77780

Map view

Av. Satelite Norte Y Calle Bubullek, Tulum, Mexico, 77780

City landmarks

Beach

Tulum Archaeological Site

1.9 mi

Museums

Parque Nacional de Tulum

1.7 mi

Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte

MiNiAtUrE art Gallery

2700 ft

Laguna Kaan Luum

2200 ft

Km 6 Coba Road Direclty in front of Rancho Santa Cruz

Tulum Monkey Sanctuary

2300 ft

km 8 Carretera Tulum-Coba

Cenote Zacil-Ha

2300 ft

Coba Road

Temple of Doom

2300 ft

Mall

Super Chedraui

5000 ft

Carretera Federal Cancun-Tulum KM 124

Parque Dos Ojos

4900 ft

Carretera Cancun Tulum Km 242

Cenote Yax Kin Camping

4900 ft

Dunosusa

2700 ft

Parks

Parque Dos Aguas

2700 ft

Calle Alfa Sur 1066

Dos Aguas Park

3300 ft

Carretera Cancun-Tulum Km239 Pasando Cenotes Labna-ha

Cenotes Casa Tortuga Tulum

4900 ft

Km 115 Carretera Tulum-Cancun

Hidden Worlds Hilario's Well

4900 ft

Public Building

Casa de la Cultura

3900 ft

Avenida Tulum

Santitos

3900 ft

Panna e Cioccolato

5200 ft

Calle Osiris Sur 1096

Terreno Expoferia

4000 ft

Avenida Kukulkan

4500 ft

Quintana Roo 109

Cenote Calavera

1.1 mi

Nearby

TulumMexico

Las Pinturas

1900 ft

Carretera Tulum Boca Paila KM 5.2

Casita Xaman

1800 ft

Aldea Zama

Piramide del Pensamiento Positivo

1900 ft

Store

Mixik

1700 ft

Gallery

Hernandez Gallery Tulum

1300 ft

Av Tulum S/N

Tulum Underwater

2700 ft

Gallery

La Hoja Verde

1900 ft

Parks

Jungla Maya Native Park

2700 ft

Cenote Caracon

2700 ft

Restaurants

El Asadero

500 ft

Avenida Satelite Norte Mz 23 Lt.5 Between Sagitario and Oriente

Cafe Don Tomas

200 ft

Av. Satelite Norte Inside the Hotel Biwa

Marco Polo Tulum

700 ft

Calle Sagitario Pte Corner with Av. Satelite

Vitalis

600 ft

Avenida Satelite Esquina Saguitario

Casa Papa Rey

700 ft

Av. Satelite esquina Sagitario Entre Calle polar y Sagitario

Ginger

1100 ft

Calle Polar Mza 5 Lote 9-1

La Malquerida

1600 ft

Calle Centauro Sur Local 1 Esquina. Avenida Tulum Colonia Centro Restaurante Cantina

Mel & Jo's

1000 ft

Calle Satelite Norte

Mestixa

900 ft

Av satelite Between Av. Tulum and Calle Polar Pte

Acqua e Farina

1000 ft

Av. Satellite Esquina Carretera Cancun -tulum

La Querida

1600 ft

Calle Centauro

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

clean

friendly staff

humid rooms

average location

8.2/10

Great

Rooms

8.0

Location

7.7

Service

9.0

Dining

8.3

James

United States of America, March 2024

8.4/10

My stay at the hotel was exceptional. The rooms were a decent size, very clean, and safe, equipped with a microwave and kitchen stuff, which I found convenient. I particularly enjoyed the street-facing room as I love watching people and immersing myself in the local culture passing by. The attention to cleanliness and detail in the rooms was impressive. The service was outstanding, with staff being helpful, friendly, and always ready to assist. The hotel offers various useful services, making the stay convenient. The location was perfect, close to all the fun and amenities, providing easy access to Tulum's attractions. However, the noisy neighborhood at night was a slight drawback. The dining experience was enjoyable, offering a mix of flavors and a touch of local hospitality. The facilities were well-maintained, contributing to a pleasant overall stay.

Rooms

9.0

The rooms were clean, comfortable, and well-detailed.

Service

9.0

The staff was super lovely, friendly, attentive, and helpful.

Location

8.0

The hotel's location was great, providing easy access to Tulum's center and attractions.

Dining

8.0

The dining experience was enjoyable, offering a mix of flavors and friendly service.

Facilities

8.0

The facilities were well-maintained and added to the overall comfort of the stay.

Richard

United States of America, November 2023

8.0/10

The hotel is perfectly located near the beach, offering a great escape while still close to the vibrant life of Tulum. The rooms are comfy and clean, though they can face a busy road affecting the quietness. The service is exceptional, particularly the kitchen chef and breakfast staff. The dining options, though delicious and varied, may be limited for some preferences. The facilities are well-maintained, providing a pleasant stay overall.

Rooms

7.0

The rooms were nice, but facing the street made it a bit dark and noisy during peak hours.

Service

9.0

The service was top-notch, especially the kitchen chef and breakfast team, offering a friendly and understanding atmosphere.

Location

8.0

The location is great for exploring downtown Tulum while still enjoying a quiet stay slightly away from the bustling street life. Just a short walk from the main boulevard.

Dining

8.0

The dining experience was delicious and varied daily, keeping us satisfied until midday.

Facilities

8.0

The facilities are well-maintained, offering all the necessary amenities for a comfortable stay.

Andrew

United Kingdom, September 2023

8.4/10

The hotel is conveniently located in the heart of downtown Tulum, close to the main street with shops and restaurants. The rooms are immaculately clean and tastefully decorated, equipped with a microwave, kitchen essentials, and a small fridge. The personnel are friendly and helpful, adding a welcoming touch to the stay. However, the dining experience, while offering delicious and protein-rich meals, could be more diverse to cater to various preferences.

Rooms

9.0

The rooms were spotless and decorated with taste, equipped with a microwave and essential kitchen items.

Service

9.0

The personnel were excellent, very friendly, and accommodating, making the stay enjoyable and comfortable.

Location

8.0

The hotel's location is perfect for exploring downtown Tulum, being close to the city center and within reach of various attractions.

Dining

8.0

The dining experience offered delicious and ever-changing meals, ensuring a satisfying culinary journey.

Facilities

8.0

The hotel provides essential facilities for a pleasant stay, catering to various needs efficiently.

Harold

United States of America, August 2023

8.8/10

I had a delightful stay at the hotel. The rooms were clean and very comfortable, and the friendly and helpful staff made my experience even better. The location was great, right next to the center of Tulum, and although the dining was on a rooftop, it provided a panoramic view of Tulum.

Rooms

8.0

The rooms were very comfortable.

Service

9.0

The staff was really friendly and welcoming, offering recommendations for restaurants and shopping.

Location

9.0

The hotel is right next to the center of Tulum, making it convenient for exploring the town.

Dining

9.0

The dining experience on the rooftop was great, providing a spectacular view of the city of Tulum.

Facilities

9.0

The hotel has a lovely rooftop where you can enjoy your meals with a stunning view.

Colin

United Kingdom, July 2023

8.2/10

I had a great stay at this hotel! The rooftop breakfast was a wonderful experience with delicious food and a panoramic view of Tulum. The pool area was beautiful and the rooms, although dark during peak hours, were very clean and detailed, offering a comfortable stay.

Rooms

8.0

The rooms are very clean and well detailed, providing a comfortable stay.

Service

9.0

The service was absolutely amazing, especially during breakfast. From the front desk to the breakfast restaurant, everyone was super lovely and attentive to every need.

Location

7.0

The hotel is located downtown, close to the main street with shops and restaurants. While the neighborhood can be noisy at night, it's very convenient for exploring the city center of Tulum.

Dining

9.0

The dining experience was delightful, enjoying a delicious meal with a panoramic view of Tulum. Margarito, the host, provided exceptional service with jokes and a warm Mexican hospitality.

Facilities

8.0

The facilities, including the rooftop breakfast area, pool, and big clean rooms, added great value to the stay.

Norman

United Kingdom, June 2023

7.4/10

I had a mixed experience at this hotel. The rooms were very clean and spacious, which was great, but they felt a bit humid, especially with the white lighting. The air conditioning worked well when on, but the room got uncomfortably hot when it was off.

Rooms

7.0

The rooms were very clean and big, but a bit humid and with white lighting.

Service

9.0

The staff was incredibly helpful and friendly. They knew the area well and were attentive to our needs.

Location

6.0

The location of the hotel was downtown, close to the main street with shops and restaurants. However, the street itself was not particularly nice.

Dining

8.0

I enjoyed a panoramic view of Tulum from the dining area, and the breakfast provided was rich and varied, keeping us satisfied until midday. Margarito, our host, was delightful.

Facilities

7.0

The facilities were adequate for our stay.

clean

humid rooms