Biwa Tulum Hotel, Tulum
About the Hotel
Biwa Hotel emerged from the remains of an abandoned property in Tulum, illuminating the heart of this vibrant town. Named after the extraordinary lake in Japan known for its nacreous pearls, Biwa offers a blend of comfort and cultural inspiration. The hotel emphasizes a peaceful, rejuvenating stay, catering to the unique needs of its guests. With its 14 well-appointed rooms, Biwa serves as a sanctuary for travelers seeking both adventure and tranquility.
Location
Conveniently located in downtown Tulum, Biwa Hotel provides easy access to the beautiful beach, with a beach shuttle available for guests. The nearest airport is Cozumel International Airport, located 40.5 miles away, facilitating smooth transfers for visitors. Tulum's cultural and historical sites, such as the Tulum Archaeological Site and nearby cenotes, are within a short distance, allowing guests to explore the region conveniently.
Rooms
All rooms are fitted with air conditioning and utilize an intelligent energy-saving system activated by a magnetic card provided upon check-in. Each room features premier beds with cozy linens, expansive windows offering stunning views of the surrounding mountains and trees, and a private bathroom equipped with well-pressurized hot and cold water. Selected rooms include kitchen amenities such as a fridge and stovetop, along with additional comforts like microwaves and iPod docking stations.
Eat & Drink
Biwa Hotel offers diverse dining experiences, with the Hierbabuena Rooftop Bar serving a variety of dishes inspired by Mexican, Cuban, and Spanish cuisine. Guests can enjoy meals at the hotel’s restaurant, providing an opportunity to savor local flavors and culinary creativity. The venue fosters a cozy atmosphere ideal for socializing, whether with friends and family or enjoying a moment of solitude.
Leisure & Business
The hotel features an outdoor swimming pool and a terrace, enhancing relaxation and leisure options for guests. Business travelers can benefit from functional facilities, including a Business Center that provides high-speed internet access for efficient work sessions. Guests can also rent bicycles to explore the vibrant sights of Tulum, combining leisure with adventure.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- VIP check-in/ -out
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Pool tables
Guest Parking
- Dryer
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Welcome drink
Dining
- Restaurant
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Shallow end
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the hotel was exceptional. The rooms were a decent size, very clean, and safe, equipped with a microwave and kitchen stuff, which I found convenient. I particularly enjoyed the street-facing room as I love watching people and immersing myself in the local culture passing by. The attention to cleanliness and detail in the rooms was impressive. The service was outstanding, with staff being helpful, friendly, and always ready to assist. The hotel offers various useful services, making the stay convenient. The location was perfect, close to all the fun and amenities, providing easy access to Tulum's attractions. However, the noisy neighborhood at night was a slight drawback. The dining experience was enjoyable, offering a mix of flavors and a touch of local hospitality. The facilities were well-maintained, contributing to a pleasant overall stay.
The hotel is perfectly located near the beach, offering a great escape while still close to the vibrant life of Tulum. The rooms are comfy and clean, though they can face a busy road affecting the quietness. The service is exceptional, particularly the kitchen chef and breakfast staff. The dining options, though delicious and varied, may be limited for some preferences. The facilities are well-maintained, providing a pleasant stay overall.
The hotel is conveniently located in the heart of downtown Tulum, close to the main street with shops and restaurants. The rooms are immaculately clean and tastefully decorated, equipped with a microwave, kitchen essentials, and a small fridge. The personnel are friendly and helpful, adding a welcoming touch to the stay. However, the dining experience, while offering delicious and protein-rich meals, could be more diverse to cater to various preferences.
I had a delightful stay at the hotel. The rooms were clean and very comfortable, and the friendly and helpful staff made my experience even better. The location was great, right next to the center of Tulum, and although the dining was on a rooftop, it provided a panoramic view of Tulum.
I had a great stay at this hotel! The rooftop breakfast was a wonderful experience with delicious food and a panoramic view of Tulum. The pool area was beautiful and the rooms, although dark during peak hours, were very clean and detailed, offering a comfortable stay.
I had a mixed experience at this hotel. The rooms were very clean and spacious, which was great, but they felt a bit humid, especially with the white lighting. The air conditioning worked well when on, but the room got uncomfortably hot when it was off.
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