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Biwa Tulum, Tulum
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Key details
About the Hotel
Av. Satelite Norte Y Calle Bubullek,
Tulum,
Mexico,
77780,
Quintana Roo
Biwa Tulum is a vibrant 4-star hotel with a rating of 8.8/10 on Booking.com, offering 14 well-appointed rooms and a rooftop bar. This Tulum hotel features an outdoor swimming pool and a restaurant, ensuring quality dining experiences and relaxation.
Rooms & Amenities
The hotel features 14 air-conditioned rooms equipped with modern amenities such as flat-screen TVs, microwaves, and well-pressurized hot and cold water in private bathrooms. Each room offers a city view and designed for comfort with premier beds and cozy linens.
Dining & Leisure Options
Biwa Tulum hosts a restaurant where guests can enjoy meals made from fresh quality ingredients. The Hierbabuena Rooftop Bar provides a relaxing atmosphere with breathtaking views, serving an incredible variety of dishes inspired by Mexican, Cuban, and Spanish cuisine.
Business & Services
Business travelers can access functional facilities, including high-speed internet in the Business Center area for enhanced productivity. Biwa Tulum is equipped with an elevator for easy access across its three floors and a terrace that offers stunning views.
Local Area & Transportation
Getting to local attractions is straightforward, with the Tulum Archaeological Site located 2 miles away and the stunning cenotes within a short distance. Public transportation options, including collectivo buses and taxis, are easily accessible within 10 to 15 minutes walking distance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Suite!
“The junior suite we stayed in was incredibly spacious, with two well-sized bedrooms that offered great comfort and privacy.” view full review
Inviting Pool!
“The hotel featured a lovely pool, which was beautifully maintained, although I wished I had more time to enjoy it!” view full review
Well-Equipped Kitchen!
“The kitchen in our suite was not only spacious but also fully equipped, making it easy to prepare meals during our stay.” view full review
Fast Internet!
“As someone working remotely, I was pleasantly surprised by the internet speed – it was super fast and stable for all my video calls.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Billiard tables
Guest Parking
Dryer
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Welcome drink
Dining
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Shallow end
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Location
Av. Satelite Norte Y Calle Bubullek,
Tulum,
Mexico,
77780,
Quintana Roo
Map view
Av. Satelite Norte Y Calle Bubullek,
Tulum,
Mexico,
77780,
Quintana Roo
City landmarks
Beach
Tulum Archaeological Site
3.1
km
Museum
Parque Nacional de Tulum
2.7
km
Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte
MiNiAtUrE art Gallery
810 m
Laguna Kaan Luum
660 m
Km 6 Coba Road Direclty in front of Rancho Santa Cruz
Avenida Satelite Norte Mz 23 Lt.5 Between Sagitario and Oriente
Cafe Don Tomas
60 m
Av. Satelite Norte Inside the Hotel Biwa
Marco Polo Tulum
200 m
Calle Sagitario Pte Corner with Av. Satelite
Vitalis
180 m
Avenida Satelite Esquina Saguitario
Casa Papa Rey
210 m
Av. Satelite esquina Sagitario Entre Calle polar y Sagitario
Ginger
310 m
Calle Polar Mza 5 Lote 9-1
La Malquerida
480 m
Calle Centauro Sur Local 1 Esquina. Avenida Tulum Colonia Centro Restaurante Cantina
Mel & Jo's
280 m
Calle Satelite Norte
Mestixa
270 m
Av satelite Between Av. Tulum and Calle Polar Pte
Acqua e Farina
300 m
Av. Satellite Esquina Carretera Cancun -tulum
La Querida
470 m
Calle Centauro
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
clean
friendly staff
humid rooms
average location
8.2/10
Great
Rooms
8.0
Location
7.7
Service
9.0
Dining
8.3
Guest reviews
8.2/10
based on 6 reviews
8.8
8.8/10 based on 328 reviews
James
United States,
March
2024
8.4/10
My stay at the hotel was exceptional. The rooms were a decent size, very clean, and safe, equipped with a microwave and kitchen stuff, which I found convenient. I particularly enjoyed the street-facing room as I love watching people and immersing myself in the local culture passing by. The attention to cleanliness and detail in the rooms was impressive. The service was outstanding, with staff being helpful, friendly, and always ready to assist. The hotel offers various useful services, making the stay convenient. The location was perfect, close to all the fun and amenities, providing easy access to Tulum's attractions. However, the noisy neighborhood at night was a slight drawback. The dining experience was enjoyable, offering a mix of flavors and a touch of local hospitality. The facilities were well-maintained, contributing to a pleasant overall stay.
Rooms
9.0
The rooms were clean, comfortable, and well-detailed.
Service
9.0
The staff was super lovely, friendly, attentive, and helpful.
Location
8.0
The hotel's location was great, providing easy access to Tulum's center and attractions.
Dining
8.0
The dining experience was enjoyable, offering a mix of flavors and friendly service.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the stay.
Richard
United States,
November
2023
8.0/10
The hotel is perfectly located near the beach, offering a great escape while still close to the vibrant life of Tulum. The rooms are comfy and clean, though they can face a busy road affecting the quietness. The service is exceptional, particularly the kitchen chef and breakfast staff. The dining options, though delicious and varied, may be limited for some preferences. The facilities are well-maintained, providing a pleasant stay overall.
Rooms
7.0
The rooms were nice, but facing the street made it a bit dark and noisy during peak hours.
Service
9.0
The service was top-notch, especially the kitchen chef and breakfast team, offering a friendly and understanding atmosphere.
Location
8.0
The location is great for exploring downtown Tulum while still enjoying a quiet stay slightly away from the bustling street life. Just a short walk from the main boulevard.
Dining
8.0
The dining experience was delicious and varied daily, keeping us satisfied until midday.
Facilities
8.0
The facilities are well-maintained, offering all the necessary amenities for a comfortable stay.
Andrew
United Kingdom,
September
2023
8.4/10
The hotel is conveniently located in the heart of downtown Tulum, close to the main street with shops and restaurants. The rooms are immaculately clean and tastefully decorated, equipped with a microwave, kitchen essentials, and a small fridge. The personnel are friendly and helpful, adding a welcoming touch to the stay. However, the dining experience, while offering delicious and protein-rich meals, could be more diverse to cater to various preferences.
Rooms
9.0
The rooms were spotless and decorated with taste, equipped with a microwave and essential kitchen items.
Service
9.0
The personnel were excellent, very friendly, and accommodating, making the stay enjoyable and comfortable.
Location
8.0
The hotel's location is perfect for exploring downtown Tulum, being close to the city center and within reach of various attractions.
Dining
8.0
The dining experience offered delicious and ever-changing meals, ensuring a satisfying culinary journey.
Facilities
8.0
The hotel provides essential facilities for a pleasant stay, catering to various needs efficiently.
Harold
United States,
August
2023
8.8/10
I had a delightful stay at the hotel. The rooms were clean and very comfortable, and the friendly and helpful staff made my experience even better. The location was great, right next to the center of Tulum, and although the dining was on a rooftop, it provided a panoramic view of Tulum.
Rooms
8.0
The rooms were very comfortable.
Service
9.0
The staff was really friendly and welcoming, offering recommendations for restaurants and shopping.
Location
9.0
The hotel is right next to the center of Tulum, making it convenient for exploring the town.
Dining
9.0
The dining experience on the rooftop was great, providing a spectacular view of the city of Tulum.
Facilities
9.0
The hotel has a lovely rooftop where you can enjoy your meals with a stunning view.
Colin
United Kingdom,
July
2023
8.2/10
I had a great stay at this hotel! The rooftop breakfast was a wonderful experience with delicious food and a panoramic view of Tulum. The pool area was beautiful and the rooms, although dark during peak hours, were very clean and detailed, offering a comfortable stay.
Rooms
8.0
The rooms are very clean and well detailed, providing a comfortable stay.
Service
9.0
The service was absolutely amazing, especially during breakfast. From the front desk to the breakfast restaurant, everyone was super lovely and attentive to every need.
Location
7.0
The hotel is located downtown, close to the main street with shops and restaurants. While the neighborhood can be noisy at night, it's very convenient for exploring the city center of Tulum.
Dining
9.0
The dining experience was delightful, enjoying a delicious meal with a panoramic view of Tulum. Margarito, the host, provided exceptional service with jokes and a warm Mexican hospitality.
Facilities
8.0
The facilities, including the rooftop breakfast area, pool, and big clean rooms, added great value to the stay.
Norman
United Kingdom,
June
2023
7.4/10
I had a mixed experience at this hotel. The rooms were very clean and spacious, which was great, but they felt a bit humid, especially with the white lighting. The air conditioning worked well when on, but the room got uncomfortably hot when it was off.
Rooms
7.0
The rooms were very clean and big, but a bit humid and with white lighting.
Service
9.0
The staff was incredibly helpful and friendly. They knew the area well and were attentive to our needs.
Location
6.0
The location of the hotel was downtown, close to the main street with shops and restaurants. However, the street itself was not particularly nice.
Dining
8.0
I enjoyed a panoramic view of Tulum from the dining area, and the breakfast provided was rich and varied, keeping us satisfied until midday. Margarito, our host, was delightful.
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